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Reset your password

Password rules

Your new password must be 10-24 characters and contain: at least 1 number, 1 lowercase letter and 1 uppercase letter.

Your password must not contain your name.

Your new password must be different to any password you have previously used.

Make sure you enter your existing and new passwords correctly.

Make sure it is more than 24 hours since you registered or last changed your password before resetting.